Horrible bank

Very bad experience with the bank, first of as their client they didn’t call me to tell me they are placing a hold on my account. I had to call them only for them to tell me they are investigating the matter it’ll take 15 days . If I didn’t call, I doubt they were ever going to call me. I’m using that account for so many things, it’s my main account. The saddest part is that I’m waiting for my uif money there , which i might never.