Horrible BANK

wanted to buy airtime ..via app didnt work phone absa the person i was speaking to is *********** so i ended the call then i was supposed to answer an call but being a Govt official dealing with public i was unable to do so so now my internet banking is blocked...phone absa ***** line..held for 15 min answered stupid questions then get told to go to the branch...this is unacceptable going to cancel all my accounts at absa i will not recommend this bank to anyone I pay for serviceband this is what I get.