HORRIBLE AFTER SALES SERVICE

On the 23rd of November, ABSA's call centre called me to sell a credit card. I Accepted. <br> I sent through documents on the 30th after no follow up was made and having to call ABSA myself. An agent told me what to send, which I did. Thereafter I received a mail saying there were more outstanding docs, which I sent on the 3rd of December. I received an email to confirm receipt of those docs.<br> On Monday the 7th, I called the call centre to find if there was any progress, a consultant told me that the app was in the final accreditation stage and I would hear from them in a couple of days. <br> Today (9th) I called the new cards dept again, to find if there was any progress, a consultant told me that my docs sent on the 3rd were never received by the NEW CARDS DEPT. I resent the docs again and received confirmation email AGAIN.<br> What is shocking is that ABSA called me and now cannot meet their commitments...<br> 4 consultant, 4 different stories... and an apparently retarded system which sends confirmations to mails it never receives... AND NO FOLLOW UPS BY THE BANK AT ALL.<br> IT'S CALLED CUSTOMER SERVICE ABSA!!!!<br> MAYBE LEARN THAT...<br> PS: I called from my work telephone so all calls recorded