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Tertia L

1 reviews | Active since Jul 2020

14 Aug 2020, 11:11

Horrible Absa

Due to hard times, I have stated to this bank that I can no longer afford to pay a loan that I have with them. With back and forth mails, they are basically giving me the finger.

I have no income. I cannot find work under the current circumstances in the country.

This bank is really pathetic and heartless. No wonder they have no customers and retrenched most if their staff.

0
Replies (2)
Absa
Absa's reply14 Aug 2020, 12:30
Official
Dear Tertia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next  two hours.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd  

Best regards,

Absa
Absa's reply14 Aug 2020, 12:30
Official
Dear Tertia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next  two hours.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd  

Best regards,