********** Service from Absa Bank

I contacted Absa on 14 June re the following issue. My Samsung phone was reset and thus my banking app does not seem to work. I live abroad and I have tried everything. I have contacted them via Facebook, and also email and have now spoken to 3 different consultants which were assigned to me. The more I explain the following: -I am 7 hours ahead of you, you cannot phone me. - I work till late and do not have free time so you cannot reach me and I have offered to stay up late for them to Skype with me, but they don't Skype. - I do not have an international phone number. - They do not Skype with their clients, this is the first bank I hear doesn't do this. - I cannot take a screenshot of the error because they should know their banking app does not allow this due to security reasons. - I have tried all the instructions the app has asked me still nothing, I cannot access it. - Their Facebook messenger says responds withing a day, yeah right more like 4 days. - I am moving to another bank because they just keep referring you to consultants and none of them help you and linger on the same thing which I have told you, does not work! I have had to repeat my story numerous times. I am now GATVOL of your pathetic service, it isn't even pathetic it is **********. I have NO NO NO NO NO NO access to my account and my hands are cut off and I am living abroad. You clearly think NOTHING of your clients!! ABSA claims to be TODAY, TOMORROW , TOGETHER, you fail miserably. I have wasted 20 minutes of my life typing this email just to get through to you people and I am sure nothing will come of it! You suck big time ABSA and has neglected a client of yours since my childhood "Volkskas" years!! I hope this gives you a low ranking as you have deserved it through and through! I am not publishing any more details here, you know how to contact me. I am on your facebook, I have lodged a complaint and I have emailed with three of your consultants, you will know who I am!!