CB
Chris B

1 reviews | Active since May 2010

29 Jul 2020, 09:19

********** service

Daphne le Grange Specialist Case Managers Customer Value Management. The telephone numbers in you e-mail that you send me is incorrect (the cell no). The landline number -forget phoning that number. Blame it on covid. I don’t you realize how frustrating it is to speak to anyone at Absa. Try phoning the Absa Horizon branch. (The number that the public use) Blame it on covid. And now i am complaining about the people that is employed to take care of the complaints. Can it get any worse. All i need to know is if both my cards is at the bank or only one. I have to go and stand in the row again for 2 hours to get a yes or a no. Can the service get worse than this??

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Replies (1)
Absa
Absa's reply29 Jul 2020, 16:13
Official
 Dear Chris Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards
Daphne Le Grange