CT
Clarice T

1 reviews | Active since Nov 2017

21 Nov 2017, 11:15

********** service!!!!

Absa put a hold on my credit card for no apparent reason. When phoning the ***** line (without anyone contacting me first) they could give me no reason but assured me the hold is removed. It is now 4 days later, 5 phone calls later and my card still doesnt work. With no one at Absa being able to provide me with an explanation as to why. This is absolutely unacceptable. I have no means of payment without this card.

0
Replies (1)
Absa
Absa's reply21 Nov 2017, 15:42
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,