KM
Kharoline M

1 reviews | Active since Oct 2011

16 Jan 2016, 11:45

********** Service

I went to the inquiries desk and asked for Western Union withdrawal assistance. I was sent to a consultant who told I had to go to a teller. I stood in the teller que for about 30mins only for the teller to tell me i need to go back to Inquiries and get forms then join the business teller que as by the time i finish completing the forms she will be closed.

0
Replies (1)
Absa
Absa's reply18 Jan 2016, 11:09
Official
Hello Kharoline,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd