********** lack of emphaty and service

Ive been battling tje entire day trying to effect an interbank transfer however unsuccessful. I called Absa online support 4 times yet my problem persisted. I walked into the Southgate branch and waited for more than an hour i virtually fell asleep and even missed my vall when my number was up. I then went to a banker who was nonshallant not showing any empathy with me and really just brushed me asside. I was told i must phone support again and there was no phone available for me. I decidwd to walk out. Im closing tnis account.