**********, Confused and Offensive Service - ABSA Vehicle Finance - ***

Good day,

I am really disappointed with ABSA Vehicle Finance department. I have worked so hard to get my two vehicles settled but now they are giving me all sorts of grief. I get different messages depending on who I speak to. Over the past week I have been calling the 0 ********** 69 centre to get my two vehicle accounts finalised with no success. There were debit orders deducted from my accounts which needed to be refunded and an amount for which my account is in credit to be also paid out. I have spoken to more than 6 people and each time would spend more than 20 minutes on the line. Among others have previously spoken to Chestlyn van der Merwe and Chanie ( ********** 47 / 1802/00547) and today have spoken to Masatile Motsomotso ( ********** 6) who wasted my time again.

Instead of assisting me to refund these amounts ASAP as I need it, the same bank who is unforgiving when you owe them, have the audacity to play hide and seek with my money which they owe me.

I really find this disgusting, I am not going to call them again wasting my money and would want to see how they manage to close my account.

Regards Sydney