AH
Adrian H

1 reviews | Active since Nov 2021

14 Jun 2023, 17:48

Hopeless ***** Imvestigators

I am desperately looking for help with the ***** department. They have had my dunds on hold for weeks and are now flat out ignoring my advances to communicate especially after I have provided them with all the requested documentation. This new lot of investigators are completely and utterly inefficient and have no clue what they are doing.

0
Replies (2)
AH
Adrian H's update08 Jan 2024, 11:56
Reviewer Update
I have still not received any feedback from the investigators even after I have provided them with the digital receipts. This morning, I even sent the investigator an email to ask if there is any progress however she seems to be ignoring my inquiries.
Absa
Absa's reply08 Jan 2024, 13:58
Official
Dear Adrian Hill Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw