JE
Jacobus E
1 reviews | Active since Mar 2025
03 Mar 2025, 13:26
Hope les Absa
I must Fica for years now. I gave them my Vodacom account that was not good. It just had my first name. Today I take my Imvestec dep account and I blank out the amount interist. They do not need that for Fica. Now they do not accept it. What must I do There is no asissttence There is no way you my contact there head office for asissttence This after nearly 42 years May some one assist me please
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
03 Mar 2025, 13:44Dear Jacobus, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply03 Mar 2025, 13:44
Official
Dear Jacobus, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
03 Mar 2025, 15:10Dear Jacobus Erasmus, We value your concerns and request that you provide the account number that requires a FICA update. Also, attach the proof of address documents you would like to use for the FICA updates. Looking forward to hearing from you soon.
Best regards,
Absa's reply03 Mar 2025, 15:10
Official
Dear Jacobus Erasmus, We value your concerns and request that you provide the account number that requires a FICA update. Also, attach the proof of address documents you would like to use for the FICA updates. Looking forward to hearing from you soon.
Best regards,
JE
Jacobus E's updateReviewer Update
03 Mar 2025, 18:58I can not see full ref only the last letter rest is ***
So I do not now how to contact you
Just as absa is tons of options but no person to contact and if you get some one it is *********** to assist hopeless case
So I do not now how to contact you
Just as absa is tons of options but no person to contact and if you get some one it is *********** to assist hopeless case
JE
Jacobus E's update03 Mar 2025, 18:58
Reviewer Update
I can not see full ref only the last letter rest is ***
So I do not now how to contact you
Just as absa is tons of options but no person to contact and if you get some one it is *********** to assist hopeless case
So I do not now how to contact you
Just as absa is tons of options but no person to contact and if you get some one it is *********** to assist hopeless case
Absa's replyOfficial
04 Mar 2025, 10:46My email address is ***ca
Please send the FICA documents and I will forward to the responsible unit for them to confirm if they meet the requirements.
Please include reference number C-***8 on the subject line for me to trace the file quicker. Thanks
Please send the FICA documents and I will forward to the responsible unit for them to confirm if they meet the requirements.
Please include reference number C-***8 on the subject line for me to trace the file quicker. Thanks
Best regards,
Absa's reply04 Mar 2025, 10:46
Official
My email address is ***ca
Please send the FICA documents and I will forward to the responsible unit for them to confirm if they meet the requirements.
Please include reference number C-***8 on the subject line for me to trace the file quicker. Thanks
Please send the FICA documents and I will forward to the responsible unit for them to confirm if they meet the requirements.
Please include reference number C-***8 on the subject line for me to trace the file quicker. Thanks
Best regards,