NJ
Ntokozo J

1 reviews | Active since Jun 2017

11 Aug 2020, 14:26

HomeOwners Insurance Great Service

Shootout to MAPULE MANGWATO and THEMBA SEHLANGU for being solution-driven, managing their client's expectations and being Fair, you guys were just fair. You didn't look to undercut the client, you did the right thing. Thanks for everything, my mom who has been your client for 16yrs is pleased with the outcome and settlement of her claim. Wishing u all the best advancements in your careers and may you remain kind, professional and blessed. It's a joy to experience udarkie being fair and professional komunye udarkie, bcos it's always been rare in corporate, but pls keep it up. May you also get your salary increases, cos you've definetely earned them ;-)

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Replies (1)
Absa
Absa's reply11 Aug 2020, 14:51
Official
Dear Ntokozo

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd