Homeowers Claim ***

<p>I submitted a claim to Absa under my Homeowners policy in December 2016. An appointment was made for an assessor to come view to which I had to call and confirm again. I then had to call Absa again to find out weeks later what the next step is. They told me that another assessment had to be done and then an engineer had to be sent to do a test. This was all done weeks after my claim was submitted and then weeks later I had to call Absa again to find out what the progress was, then to casually be told that my claim was declined. I have till today not received any email communication as to what the grounds are for decline. I have also sent an email to the client care and still no response. This is really terrible service for a company whom has to restore their reputation for other areas they have done client's wrong</p>