Homeloan unsuccesful

<p>To whom it may concern</p> <p>My name is Mrs S Smith, Me & my husband app**** for a home loan last week and we prequalify for a certain amount at Absa. We then send our offer to purchase & documents through to apply for a home loan at Absa. The bank contacted us back only to tell us that we do not qualify for the full amount which is a 100% home loan and that we only qualify for 80% of the amount, they said we do not have a relationship with the bank, thats why they didnt give us a full 100%, my husband has a credit card with Absa bank aswell as a personal loan, is that not a relationship with the bank? We are first time home loan applicants and we urgently need assistance. I am highly dissapointed in the manner that we have been treated, saying that we dont have a relationship with Absa. We always thought of Absa as a great bank, but now we have no option to think otherwise. I hope that my review will receive some attention. Thank you</p>