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nelia B

1 reviews | Active since Mar 2013

25 Sept 2015, 22:20

homeloan application pleasant experience

Sonja holtzhausen and jeanne schoeman at absa bank, ben swart str, pretoria made my homeloan application a pleasant experience. Their service and feedback was fast and efficient. Didnt expect to be helped by a person in my preferred language, afrikaans,and not so speedy and friendly, rather that I had to do the application unpersonal over the phone in english .the whole application from start up to registration was fast and by no means slower than sahomeloans!

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Replies (1)
Absa
Absa's reply28 Sept 2015, 10:35
Official
Hello neliabotha,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,