homeloan and internet banking blunders

I require access to funds in my homeloan Flexi-reserve facility. In order to do this I require internet banking access. Do do this, I require a transactional account. So I've registered for a cheque account which was approved. I require a card and pin to complete the internet banking registration process.

Ive explained to two consultants last week on the phone that I'm in Dubai. (Candice and Eugene Adams). Both assured me they will speak to their team leader and peers and call me back. This has not happened.

Its a really simple requirement. The card and pin can be couriered to me in Dubai (from Johannesburg) using my Aramex Shop and Ship global service. At no additional cost to Absa. I need this actioned in the next few days so that I can get this task resolved. Please put some effort into this request.