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1 reviews | Active since Jan 2017

12 Nov 2018, 11:16

HOMELOAN

ANY HELP FROM ABSA WITH NEGOTIATING HOME LOAN INTEREST RATES? I TRIED AT THE BRANCH AND THERE SEEMS TO BE A CONFUSION WITH THE CONSULTANTS. THIS WAS AT THE GLEN BRANCH. 09/11/2018

0
Replies (4)
Absa
Absa's reply12 Nov 2018, 14:43
Official
Dear Client
 
 Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.


Regards                     
Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

's update12 Nov 2018, 15:34
Reviewer Update
***... the branch manager from the glen contacted me and said she will send me documents to fill in, i am still waiting. and SA HOMELOANS NEEDS MY ANSWER BY WEDNESDAY
Absa
Absa's reply14 Nov 2018, 03:56
Official
 Good day Mr Kara, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,

's update16 Nov 2018, 13:57
Reviewer Update
still haven't received any update regarding my home loan negotiations.