LM
Lerato M
1 reviews | Active since Jul 2021
19 Jul 2021, 16:50
Home owners property insurance
I made a claim to my home owners property insurance it's been 2weeks and iam still homeles.ive never made claim before in over 25years but they are beating around the bush saying they are making calculations they will give me a report. I want all my money the sum insured and il fix my own burned house I don't want them to appoint contractors for me,but they won't allow me too.all the sum insured is mine why is it difficult to get all my money that I payed for for over 25years????? Please answer
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Absa's replyOfficial
20 Jul 2021, 10:07Dear Lerato Matela
Thank you for bringing this matter to our attention. Kindly provide us with your correct ID number to log a formal complaint for investigation or your Insurance account number. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your correct ID number to log a formal complaint for investigation or your Insurance account number. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply20 Jul 2021, 10:07
Official
Dear Lerato Matela
Thank you for bringing this matter to our attention. Kindly provide us with your correct ID number to log a formal complaint for investigation or your Insurance account number. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your correct ID number to log a formal complaint for investigation or your Insurance account number. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management