Home owners insurance - NO SERVICE

<p>On 16 May I registered a claim with ABSA home insurance. Till today, I have had no formal written feedback on my claim, despite phoning twice requesting it. I even sent a mail to them but still no response. It is terrible service, if you can call it service. They have no problem taking the premium from you bond, but try and claim and see what happens. Nothing! I am going to the declare a dispute with the Ombudsman.</p>