Home owners insurance - a month later still no report

<p>I logged a building insurance claim with my insurance company Absa more than a month ago with regards to my pool that started leaking because of landsliding issues.</p> <p>I've phoned in numerous times with no avail.</p> <p>This morning I phoned in again and still nothing had been done about this.</p> <p>The pool is costing me alot of money while I'm waiting for the insurance to do their job.</p> <p>And the tenants I have there want to sue me for the health risk that the pool is starting to cause.</p> <p>I would not recommend anybody going to Absa for insurance at all.</p>