Home loan for Absa Staff Members

<p>How is it even possible for ABSA Montana, to not even be able to assist one of their own staff members in capturing their home loan application correctly. How is it possible that they don't follow up on their system and get back to the client (their own staff member). Its been 2 weeks now and still the application is at credit. I had to phone my consultant in ABSA requesting feedback, just to find out that the application is all messed up and wrongly captured.</p>