TZ
Tafadza Z
1 reviews | Active since Feb 2014
23 Jun 2020, 12:06
Home Loan Challenges
I have a home loan with ABSA account number ( ***) and am disappointed that ABSA decided to put me on the covid relief scheme without consulting with me. To add insult to injury I phoned their home loan division to correct this and they said they cannot assist. I am gutted as I am now being send from pillar to post with no one able to assist me.
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Replies (2)
Absa's replyOfficial
23 Jun 2020, 12:49Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply23 Jun 2020, 12:49
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
TZ
Tafadza Z's updateReviewer Update
23 Jun 2020, 13:56The account number is ***
TZ
Tafadza Z's update23 Jun 2020, 13:56
Reviewer Update
The account number is ***