Home loan cancellation notification - USELESS

<p>I gave notice to ABSA using two email addresses they provided for giving notice to sell my property. It is now more than 2 weeks later, and no feedback has been received. I have re-sent the same email twice, asking for feedback, but all i get back is an automated email to say your email has been received and a client-care consultant will contact you. <br /><br />I think after selling my house, perhaps i need to move my bank account from ABSA to another- as well!!!??? </p>