Home Loan Applications a waste of time

<p>I was going to write quite an essay of my experience but from reading all the other incidents, I don't even think it's worth it considering they have dedicated staff responding to each post asking for personal information to be shared on a public platform for all to see, so they can log a request internally..</p> <p>So obviously they don't really make an effort to sort out a query because clearly not a lot of thinking has gone into solving it. Just an automated message to try settle the upset customers.</p> <p> </p> <p>I am so happy to be an FNB customer. I have ZERO hassles with them!! Their staff are so competent, friendly and efficient, they are eager to assist and go above and beyond to sort out any issues that arise.</p> <p>I app**** for a home loan through ABSA and they not only just declined, I had to practically beg for an answer as to why.. Surely I should at least be informed why I cannot get an approved loan. Clearly being a loyal ABSA customer doesn't count in your favour even though Gio (Giovanni Groenewald) says so (referring to the post Published by Crdesousa on Mar 13, 2017). I am a loyal FNB customer and will stay that forever because clearly the bar has been raised and my standards are too high for ABSA. </p> <p> </p> <p>Good luck with getting more business with the staff you employ. </p>