Home loan application

As an existing private bank client and client since 18 years old, I gave it to an bond originator 4 days after giving to homeloans "specialist" where I got the call the bond originator submitted at ABSA befor ethe ABSA person.... should have gone 2 hallo Peter 2 weeks ago. But persevered.... I had numerous frustrating experiences in getting an home loan. But moving on x3 weeks later and fighting through seemingly incompetence. I still do not have an final grant with other banks redoing ect grants. It is as if the skills are not there and I beginning to understand why people go to other banks. I had these kind of experiences the last few years, and everytime think this time would be better.... It is not the bond originator that is the problem....