CS
Charlotte S
1 reviews | Active since Sept 2019
12 Sept 2019, 02:14
Home loan
I was on debt review, paying all my accounts as I was supposed to, I end up with R24000 up front with my home loan at ABSA, but after 3 months being out of debt review and paying R3000 on home loan, they told me that I'm behind with R4000 how is that possible. And not phoning the client about the changes
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Absa's replyOfficial
12 Sept 2019, 10:51Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply12 Sept 2019, 10:51
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management