PK
Phumzile K
1 reviews | Active since Jan 2020
10 Nov 2025, 18:46
Home loan
I sent an email with regards to my home loan to the email bondrs…..on the 21 October, I still haven’t received anything from them. When I call home loans they refer me to the email address. Please assist
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Absa's replyOfficial
11 Nov 2025, 12:08Dear Phumzile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe
Absa's reply11 Nov 2025, 12:08
Official
Dear Phumzile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe