vM
varenke M

1 reviews | Active since Aug 2014

12 May 2016, 15:25

HOME INSURANCE SUCK!

<p>After the big hail storm in January 2016, we had damage to our roof. ABSA sent out a assessor to came and look at the damage. The contractors ( T&N HOME PROJECTS) they sent out to do the job came here at 12 o clock and finished at 6 o clock that evening. At closer inspection they didnt replace some of the facia boards and the wood was rotten where they were supposed to replace it. They also installed a new gutter which is leaking at the joint. We contacted ABSA and after a few days they send out another assessor, Mr Riaan Jooste, to come and have a look. Its now 2 months and nothing has been done about the problem and no one seems to worry .</p>

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Replies (1)
Absa
Absa's reply13 May 2016, 11:39
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd