Home insurance disaster!

Dear Absa About that house insurance claim I submitted 2 months ago (!). I am yet to receive a written reply on the outcome of the claim with the process to apeal the outcome, as promised my your social media complaint manager consultant on Monday. Another week later - and once again nothing.

Today, in the early morning hours after all this rain, my ENTIRE HOUSE PATIO COLLAPSED. My front yard is a demolition site. My front door is broken. My windows are broken. It’s all one big mess!

Had you gotten back to me 2 months ago already this would not be the case.

I cannot trust you to get back to me. Not yesterday, not today and that is why there is no tomorrow for me with Absa.