LA
Lizelle A

1 reviews | Active since Feb 2012

09 Jun 2016, 17:02

Home insurance

<p>Worst service ever. We bought our house in 2012. Never missed a payment. Recently the tiles has been lifting and popping in a line. There were 3 acessors at our house each with their own conclusion. From foundation moving, tree root wait for it and guess which one the bank accepts? Poor workmanship apparently the tiles were laid down with wrong tile glue. Claim declined that we should have checked it. Ridiculous since when do you lift the tiles to make sure the correct glue was used before you buy a home?</p>

0
Replies (2)
Absa
Absa's reply10 Jun 2016, 08:43
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

LA
Lizelle A's update10 Jun 2016, 08:45
Reviewer Update

Thank you appreciate will be waiting for your feedback