RB
Ronel B
1 reviews | Active since Dec 2019
12 Oct 2021, 12:02
Holds on accounts
This is now the fourth time that Absa has put a hold on our account. Really. Every time it takes hours to get hold of someone that can help to release it. Their complaint is that we don't pay our salary into our cheque account. I have proof of payments for all my payments made to absa and have sent them twice. The one person is on holiday and the others are always on lunch. now really getting frustrated with Absa. Seems as they only care and help their private banking clients.
Just really need the releases done so we can go pick up my hubby's bifocals so he can do his work properly.
Can anyone help please.
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Ronel B's updateReviewer Update
12 Oct 2021, 13:45Lebogang, they say its because I paid my account on the 29th of September and not the 1st of October. Never knew that had an influence on my account. they now say I must pay before end of the month before the first then I will be up to date. However by my knowledge I will be in credit because I am not in arrears. Please check my statement to see when I supposedly forgot to pay a month.
Thank you.
Thank you.
RB
Ronel B's update12 Oct 2021, 13:45
Reviewer Update
Lebogang, they say its because I paid my account on the 29th of September and not the 1st of October. Never knew that had an influence on my account. they now say I must pay before end of the month before the first then I will be up to date. However by my knowledge I will be in credit because I am not in arrears. Please check my statement to see when I supposedly forgot to pay a month.
Thank you.
Thank you.