NN
Ndivhuwo N
1 reviews | Active since Mar 2023
15 Jan 2024, 13:21
Holds on account
I was just trying to make an important transaction when I found out my account is on hold because someone instructed the other person I don't know to make payment to my account on his behalf. I found out about these when I called the bank now they need me to provide proof of payment which I don't have and the person who instructed the payer can't provide.
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Replies (2)
Absa's replyOfficial
15 Jan 2024, 13:34Dear Ndivhuwo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply15 Jan 2024, 13:34
Official
Dear Ndivhuwo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's replyOfficial
15 Jan 2024, 13:36Dear Ndivhuwo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply15 Jan 2024, 13:36
Official
Dear Ndivhuwo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Best regards,