DL
Douglas L
1 reviews | Active since Aug 2013
30 Apr 2026, 07:09
Holds on account
My account was handed over for debt review, I have settled my accounts and asked the hold to be removed on cheque account, 5 days layer my account still has a hold and no one at absa seems to know what to do. And today is the last day of the month nth how will I pay my bills If I Csnt access my funds.
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Replies (4)DL
Douglas L's updateReviewer Update
30 Apr 2026, 13:45Hi, I appreciate the prompt response on mail it mentions you will get back to be by the 7th of next month, that's is way to far as this issue has been on going from the 24th and I urgently need to use my account, today it's the last day of the month I cannot wait for the 7th for a response by then I will be homeless.
DL
Douglas L's update30 Apr 2026, 13:45
Reviewer Update
Hi, I appreciate the prompt response on mail it mentions you will get back to be by the 7th of next month, that's is way to far as this issue has been on going from the 24th and I urgently need to use my account, today it's the last day of the month I cannot wait for the 7th for a response by then I will be homeless.
Absa's replyOfficial
30 Apr 2026, 14:22Dear Douglas
I have forwarded your matter to our collections team for further assistance.
I have forwarded your matter to our collections team for further assistance.
Absa's reply30 Apr 2026, 14:22
Official
Dear Douglas
I have forwarded your matter to our collections team for further assistance.
I have forwarded your matter to our collections team for further assistance.
DL
Douglas L's updateReviewer Update
02 May 2026, 07:15Good day.
It had been 7 days, no update from absa my account still on hold. Il unable to pay my bills I will be without a place to stay today.
It had been 7 days, no update from absa my account still on hold. Il unable to pay my bills I will be without a place to stay today.
DL
Douglas L's update02 May 2026, 07:15
Reviewer Update
Good day.
It had been 7 days, no update from absa my account still on hold. Il unable to pay my bills I will be without a place to stay today.
It had been 7 days, no update from absa my account still on hold. Il unable to pay my bills I will be without a place to stay today.
Absa's replyOfficial
04 May 2026, 11:12Dear Douglas
As we are from the long weekend, your matter is being dealt with by our collections team and we are waiting for their response.
As we are from the long weekend, your matter is being dealt with by our collections team and we are waiting for their response.
Absa's reply04 May 2026, 11:12
Official
Dear Douglas
As we are from the long weekend, your matter is being dealt with by our collections team and we are waiting for their response.
As we are from the long weekend, your matter is being dealt with by our collections team and we are waiting for their response.