1 reviews | Active since Jun 2011
HIGHLY DISSATISFIED WITH PLATINUM MEMBER SERVICE
<p>I have been struggling to get hold of ABSA after visiting an ABSA branch to assist with the following for more than a week now – HIGHLY DISSATISFIED WITH CLIENT SERVICES!:</p> <p> </p> <p>1. Credit Card expire in 3 days time – NO ONE CALLED, INFORMED OR PROVIDED ASSISTANCE TO RENEW</p> <p>2. Garage Card was ****** – I STOPPED THE CARD, CANT GET HOLD TO ENSURE CANCELLATION AND DO NOT WANT A NEW CARD</p> <p> </p> <p>Hold for hours on the phone and then got cut off!!</p> <p> </p> <p>Platinum line, what a joke!!</p> <p> </p> <p>I should have consider to move to another bank WAY BACK ALREADY. Fees are ridiculous!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
