MS
Mandy S
1 reviews | Active since Jan 2020
30 Jan 2020, 13:59
Highly dissapointed!!!!!!!!
I am highly dissapointed at their service and how they treat their customers,ive been in tears the whole day and im still being sent from pillar to post,Once more my account has had a Journal debit order but this time around it went through twice and no one is willing to assist,I am a single mother of two and I am struggling to make ends meet!!! Can I just be assisted!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
30 Jan 2020, 15:56Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply30 Jan 2020, 15:56
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's replyOfficial
31 Jan 2020, 10:32Dear Mandy Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply31 Jan 2020, 10:32
Official
Dear Mandy Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
MS
Mandy S's updateReviewer Update
31 Jan 2020, 10:47Thank you and I hope that this can be resolved urgently.
MS
Mandy S's update31 Jan 2020, 10:47
Reviewer Update
Thank you and I hope that this can be resolved urgently.