Highly disgusted with ABSA BANK

i am very disappointed at Absa bank. firstly they let ********** go) into my cheque account and do away with about R20k. and upon reporting this, i am informed that the investigation will take 30 working days. this is UNACCEPTABLE. the very same bank that always advises us to notify them when we leave the country yet they fail to contact us when transactions are happening in New York and San Francisco yet they did not receive any notification of traveling from me. how is it possible that i could have been in NY (East) and San Francisco (West) at the same time? this is unacceptable to expect me to wait for my money for 30 working days.