Highly disappointed in the services ABSA Bank supplies

I am absolutely disappointed in the services that ABSA is providing. Serveral debit orders has gone through on my account which i did not autohorise. I absolutely can not understand how ABSA bank can not have proper prosedures in place to mitigate the risks of unauthorised transactions. Capitec and FNB both already have debicheck in place in order to lower the risk of unauthorised debit orders. This alone indicates to me that ABSA is light years behind the other banks. I am a young professional looking for a professional bank and clearly ABSA is not the bank for me.

What is even more shocking is me having to spend an hour at a ABSA branch without any one being able to properly assist me in how to find out where the debit orders came from and how to stop them. I have also tried phoning ABSA customer services but the phone just keeps ringing and ringing and rigging.

ABSA definitely needs to be reported to the Ombudsman for failing to protect their clients from ***** and for allowing unauthorized debit orders