CR
Charmaine R

1 reviews | Active since Aug 2015

24 Aug 2015, 12:21

High Risk Delivering of Credit Card

2 Consultants contacted me to deliver my credit card to my house who expired. I mentioned to both that I do not want it delivered to my home because I'm not at home & that its high-risk. I suggested that they deliver it to High-veld Mall Branch where I bank & that I will collect it from the branch. They ignored me totally & delivered it to my home. This is unacceptable! I am furious do not appreciate it that my domestic is accepting my credit card on my behalf! This is high risk! Why was it not delivered as I requested? I want the culprit to be disciplined! All the previous times my card was delivered to my Absa branch!

0
Replies (1)
Absa
Absa's reply24 Aug 2015, 14:11
Official
Hello Charmaine I,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd