High Municipality Bill - ABSA Insurance Negligence

Due to ABSA Insurance’s negligence; they wasted valuable time, we had a great deal of water waste (never mind that there is currently a water restriction across the country).

From the 18th of October 2019 (Friday) – 28th of October (Monday), our whole kitchen and passage was under water for ten consecutive days. (What dreadful service, really???, I still cannot believe that a bank taking my insurance premium diligently out of my bank account, causes me such tremendous harm)

After numerous calls and frustrating conversations, ABSA Insurance only send ER Plumbers on 28th of October 2019. To put the cherry on the cake the contractors (ER Plumbers) only fixed the damaged pipes in the bathroom.

To my utter horror underneath the tiles, there is still major water leakage in the kitchen. This keeps the kitchen floor wet, all day every day. What would the consequences be; if me or my family trip and fall?

THE ABOVE STILL NEEDS TO BE RESOLVED!!!

My best friend's struggle!!!!!!!