KS
Keitumetse S
1 reviews | Active since Aug 2020
05 Aug 2020, 18:14
High bank charges for savings account
My 14 year old daughter has a saving account with absa. I deposited cash through cardless banking on 26 July 2020. Due to a limited number of notes accepted by the bank i made several transactions(deposits) into her account. Sadly the bank charges amounted to more than R700.
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Absa's replyOfficial
06 Aug 2020, 11:37Dear Keitumetse, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Aug 2020, 11:37
Official
Dear Keitumetse, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd