DM
Dithakong M
1 reviews | Active since Apr 2016
01 Nov 2020, 20:32
Hiden figures-Absa
I Mohanoe Dithakong, bought my first property and ABSA is funding it, it was only registered under my name on the 28/10/2020,to my surprise today 01/11/2020,hardly a week. I have Home loan protector plan of R239,86,but to my surprise today i had a debit of R2158,74 under same account number***), what more surprises can i expect ABSA, please careexplain whats this for???
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Absa's replyOfficial
02 Nov 2020, 11:27Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply02 Nov 2020, 11:27
Official
Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,