AA
Andrea A

1 reviews | Active since Sept 2017

18 Jul 2019, 21:02

HEY ABSA. MY MOTHER IS DEAD!

Dumb idiots! My late mother’s account was linked to mine. She passed away 2 MONTHS AGO. My cell number and email address were provided to these fools as a point of contact when she was alive. My brother paid up and closed her Absa account after she passed away. Twice! BUT....I receive DAILY sms’s saying “regrettably we have not received the overdue R75.44”. I have written to every single Absa department. I have called. Nothing. Nada. No reaction. HEY ABSA. MY MOTHER IS DEAD AND YOU ARE PERPETUATING THE GRIEF. DAILY!

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Replies (1)
Absa
Absa's reply19 Jul 2019, 12:20
Official
Hi Andrea,
Thank you for your posting.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is  C-***8. Please see email sent to your email address ***.  Thanks.