LL
Lucille L

1 reviews | Active since Jun 2015

14 Mar 2017, 15:06

help me pay you

<p>i would like a balance statement/settlement letter for my personal loan. i know i have been handed over. but why is this so dificult? i would like some-one to mail this statement/settlement letter to me because i am requesting it! i do not have to explain why i would like to know how much i still owe ?? I tried to call 086*010*0372 but the person who answered was rude and short with me saying i need to go into the branch. but i know for a fact, because ive done it before, the teller tells me they cannot assist because i need to call the legal department and then the visious cycle starts all over again!</p> <p>i do not have a car so i cannot just hop in it and go the the mall. furthermore, i cannot take time off work either. so what am i to do?</p> <p>please can some-one just email me a statement/settlement letter for the balance i am still owing on my personal loan??</p>

0
Replies (2)
Absa
Absa's reply15 Mar 2017, 10:39
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

LL
Lucille L's update16 Mar 2017, 10:54
Reviewer Update

Good day. I am still awaiting feedback on my query.

Please assist urgently.