NM
Noxolo M

1 reviews | Active since Jun 2015

13 Jul 2015, 11:57

Hell no, over my dead body

Absa is charging on the card that I am sending back. I have not used the card nor collected it but they say there's a fee that I need to pay.I am not gonna pay any fee for any product that I have not used. This credit card is under recession period and according to NCA I am in my right to change my mind. Absa bank should stop being skelems. I need my credit card closed with emmidiate effect

0
Replies (1)
Absa
Absa's reply13 Jul 2015, 13:32
Official
Hello Hluma2014,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,