Helen Alugumi Mabidi

I visited Absa Thavhani Mall on the 30th of December 2021 a very frustrated client. Upon arrival I was told to wait outside which made my frustrations even worse. On entering the bank premises I was assisted by Helen Alugumi Mabidi who upon sitting on the chair next to her work station she asked me how can she assist me and I told her things that I wanted her to do for me including fixing my App as it was no longer working for more than 3 weeks. She assisted me with all my queries and was a very happy customer when I got out of Absa Thavhani Mall branch.