SW
Seve W
1 reviews | Active since Nov 2017
22 Mar 2025, 11:14
HEADLESS ABSA -USELESS AS THEY COME
Received a letter from OMNISURE that ABSA returned my Debit Order which means my Home & Contents are uninsured
Today is Saturday. Visiting an Absa branch is as much a waste of time as it is asking an inept consultant to assist, same who called her own help line, to no Avail. And it’s supposed to be a working day
I left the Bank, my problem still unresolved. I was told that i’m not the only customer with the same problem
So, as we go into the weekend, i just hope & pray my uninsured home stays intact
It’s clear that Absa is headless and not the Bank they once were!
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Replies (2)SW
Seve W's updateReviewer Update
22 Mar 2025, 19:15I posted a message earlier and couldn’t help but notice that this Institution has over 30 000 1 star ratings vs only 2500 5 Star Ratings.. But being headless with an acting CEO who earns millions, what else can one expect
One would think they’d up their Game by taking heed
Not so.. With ratings like theirs, one has to be thankful that there are other banks to fill the void
One would think they’d up their Game by taking heed
Not so.. With ratings like theirs, one has to be thankful that there are other banks to fill the void
SW
Seve W's update22 Mar 2025, 19:15
Reviewer Update
I posted a message earlier and couldn’t help but notice that this Institution has over 30 000 1 star ratings vs only 2500 5 Star Ratings.. But being headless with an acting CEO who earns millions, what else can one expect
One would think they’d up their Game by taking heed
Not so.. With ratings like theirs, one has to be thankful that there are other banks to fill the void
One would think they’d up their Game by taking heed
Not so.. With ratings like theirs, one has to be thankful that there are other banks to fill the void
Absa's replyOfficial
24 Mar 2025, 10:44Dear Seve Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***2. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply24 Mar 2025, 10:44
Official
Dear Seve Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***2. RegardsPravesh BejayCustomer Value Management
Best regards,