Head office

Absa called me on the 12th to inform that my account was over withdrawn and I make for 15 October 2021 for deductions and the consultant also include my bank charges for.October.I called the call centre and I explained everything and they gave me the number for complaints and I spoke to Nicoleen and she said she is going to escalate the matter to senior managers which I recieved an sms stating my query will be resolved on the 20 th which Absa made a mistake to go in and deduct more from my account.I want my money transferred back to account today.