SD
Shirley D

1 reviews | Active since Jun 2016

07 Jun 2016, 09:02

Have to beg for my own money!

<p>I am very upset and very disappointed!!! </p> <p>My husbands late account was opened for his pension to pay out as he passed away and I have been battling ever since to have the money transferred to me. </p> <p> </p> <p>I am currently stuck in Ireland as I had to undergo a triple heart bypass and as per doctors orders I cannot fly and I have to pay my hospital bill. </p> <p> </p> <p>As as per correspondence with Absa I I have sent all required documentation through and also the health letter. I am still awaiting for my own money to be transferred to me in order to pay!!! I am receiving last notices on payments and I am getting very frustrated </p> <p> </p> <p>why should I have to beg for my own money????!!! Why would Absa with hold my own money from me - it's called *****ing! This matter needs to be sorted out immediately </p> <p> </p> <p>they said aid they can pay it out and now they are ignoring me!!!</p> <p> </p> <p>see example email below; </p> <p> </p> <p>Good day</p> <p>As per the email confirming bank details, we are able to transfer to a third party. Is there an account you hold in your name overseas so we can communication with foreign exchange to assist.</p> <p>Regards</p> <p>****ha Ganpath | Customer Service & Hosting Manager | Absa</p> <p> </p>

0
Replies (3)
SD
Shirley D's update08 Jun 2016, 09:22
Reviewer Update

Suprise - still waiting!!!!

Absa
Absa's reply09 Jun 2016, 08:31
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

SD
Shirley D's update14 Jun 2016, 09:02
Reviewer Update

I am yet waiting for it to be sorted out!!! I received an email from kobus v.w who then referred the matter to makie last week already and I am yet to receive an email from her or to know what the hell is happening

you are withholding MY money and thus *****ING

i am very upset!!!!