LN
Lindeni N
1 reviews | Active since Sept 2014
06 Sept 2021, 14:23
Has been a victim of ************ financial transaction by this bank. They charged me R600,00 bank charges, which I don't understand why because my monthly charges are supposed +- R190,00 per month. Absa has been doing this for a very long time, with unsa
Has been a victim of ************ financial transaction by this bank. They charged me R600,00 bank charges, which I don't understand why because my monthly charges are supposed +- R190,00 per month. Absa has been doing this for a very long time, with unsatisfactory explain this. This month it was worse because I didn't even get notification, I only found out when I was at the ATM, imagine the shock and embarrassment.
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Absa's replyOfficial
06 Sept 2021, 16:12Dear Lindeni Nzimande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply06 Sept 2021, 16:12
Official
Dear Lindeni Nzimande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care